Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter, or use our iOS app. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and other necessary details.

Users may, however, visit our Site or use our app anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain site- or app-related activities.

Purposes of the Processing of Personal Data

The personal data that we process through this page and our iOS app will only be used for the following purposes (if you have consented to the processing of your personal data for this purpose):

  • Processing of orders.
  • Communication with clients and clarification of doubts.
  • Processing of requests for information.
  • Complaint processing.
  • Statistical analysis activities (Google Analytics).
  • Direct marketing communications (Google Ads, email marketing).
  • Conducting satisfaction surveys (Reviews).
  • Sending push notifications through OneSignal or Firebase for order updates, promotions, and important announcements.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site or iOS app. Non-personal identification information may include the browser name, device type, operating system, IP address, Internet service provider, and other technical details about the user’s means of connection.

Web Browser Cookies & App Data

Our Site and iOS app may use "cookies" or similar technologies to enhance User experience. The web browser or app may store cookies for record-keeping purposes and sometimes track information about Users. Users can modify their browser or device settings to refuse cookies or alert them when cookies are being sent. However, some parts of the Site or app may not function properly without cookies.

How We Use Collected Information

Skin Color collects and uses Users’ personal information for the following purposes:

  • To improve customer service: Your information helps us respond to your requests more efficiently.
  • To personalize user experience: We analyze aggregate data to improve our services.
  • To improve our Site and app: We use feedback and analytics data for enhancement.
  • To process transactions: We use information provided for order processing and related customer service.
  • To administer promotions, surveys, or other features.
  • To send marketing and promotional communications via email and push notifications.
  • To send order updates and app-related notifications via push notifications through OneSignal or Firebase.

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

For Customers in the European Union

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • You can access, correct, update, or request deletion of your personal information at any time by contacting us at info@skincolor.net.
  • You can object to the processing of your personal information, ask for restrictions, or request portability.
  • You can withdraw consent at any time without affecting the lawfulness of prior processing.
  • You can opt out of marketing emails and push notifications via unsubscribe links or device settings.
  • You have the right to lodge a complaint with a data protection authority.

We respond to all requests in accordance with applicable data protection laws.

Third-Party Services

We use analytics providers such as Google Analytics and Microsoft Clarity. These services collect non-identifying data to analyze website and app usage. Google provides additional privacy options at Google Privacy Policy.

We partner with Microsoft Clarity and Microsoft Advertising for behavioral analytics, fraud prevention, and advertising purposes. More details are available in the Microsoft Privacy Statement.

We also use OneSignal or Firebase for push notifications. These services may collect device identifiers and usage data. You can manage push notification preferences in your device settings.

How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Sensitive data exchanges occur over a secure SSL connection.

Changes to This Privacy Policy

Skin Color reserves the right to update this privacy policy at any time. We encourage Users to frequently check this page for changes. Continued use of the Site or app after changes are posted constitutes acceptance of the new policy.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at:

SkinColor
https://skincolor.net
info@skincolor.net